Monthly Archives: December 2011

The Human Touch

A few days back, I was reading an article about the reason behind the success of Apple stores. One of the reasons pointed out by the man behind the retail operations of the company, Ron Johnson, was that the “staff … Continue reading

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What All Can Your ATM Do For You?

Let me start with this confession: It might be possible that a good number of you (who happen to go through this post) are already aware of this info. However, it was new for me and I am also quite … Continue reading

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Agonizing North Indian (read Delhi) Weddings

Before venturing into explaining why I find North Indian weddings agonizing, let me explain what exactly is a North Indian wedding. Except for the bit that the groom comes to the bride’s place to marry, which is same for every … Continue reading

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